Shayne and I moved to Perth 2015 with our daughter! We left behind family, friends, jobs and our home to set out on a big adventure to provide the best possible future for our growing family. We had to start over in a new country and finding a rental was top priority. There are so many established companies to choose from whose name may be more familiar, however, what became apparent very early on with Equinox, now BSL Realty, was their genuine care and consideration for not only their landlords but there tenants too.
A real estate company on a much smaller scale with a smaller portfolio really enabled you to feel important and heard when it mattered most. Honesty and integrity with no hidden agenda. Great care was taken in finding a property that met with our needs and expectations. They genuinely want their tenants to be happy in their ‘home’.
Sadly, Shayne and I never progressed to the next step of buying our first home together as he passed away suddenly, without warning. Helen became my rock through a very difficult time when I found myself alone in a country that wasn’t home, with a toddler and a baby on the way.
The stress I was under was enormous and whilst my mind shouldn’t have been focused on life’s practicalities it was hard to avoid. How was I going to fulfil my obligations as a tenant?, in a rental too big for me to maintain and no longer financially viable! It was inevitable I would have to leave.
Helen reassured me and put my mind at ease, helping me every step of the way. The landlord too was incredibly supportive and understanding. I didn’t have to make any hasty decisions and they gave me the space I needed to figure out what came next.
Helen is now, an unlikely friend, someone who I hold very dear and that’s a true testament of her character and the way she runs her business – we need more Helen’s in this (real estate) world.
There are no words to express my huge gratitude to you and Trisha
Helen and her team have gone above and beyond expectations in providing outstanding service, knowledge and advice. Regardless of the size or cost of the property, they have been personal from start to finish.I can't begin to thank everyone enough for everything that you have done. Thank you, thank you, thank you.
We chose Helen and her team to manage our properties without any recommendations or knowledge of the company and have been extremely impressed with the professional service they have provided. Helen enjoys her role and it shows in her management of our properties, keeping us up to date and taking prompt action to any issues that arise. They provide an excellent personal service.
Michael & Connie
We met with a number of real estate agents in Perth before entrusting our rental property (our previous home) with Helen and her Team. The service is second to none and what we appreciate most is the honesty. This has meant our property has continued to be tenanted over the last 4 years, and in a downturn market. I can't recommend the team enough. Thank you Trisha & Helen!
When we decided to lease out our property four years ago, we wanted an agent we could have complete confidence in given we were moving interstate. There was no question that Helen and her team were the best in Perth. The BSL team are honest, reliable and extremely trustworthy. They are diligent in selecting the best tenants right through to making sure maintenance work is completed in a timely manner. We have complete confidence that our property is being looked after by the team at BSL and wouldn’t hesitate in recommending their services to anyone.